We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace it however no refunds. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at support@sandraokekefit.com. This quick and simple step will help us provide a speedy resolution.

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

All of our current products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. 

After you’ve received your order, you have 30 days to address any quality issues. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please email us with these details.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges if we begin the sell of physical products. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.